M = the middle : where transformations either happen or get stuck. The beginning of the middle : why new strategies stall after the exciting kickoff ; Concrete outcomes : stop admiring the problem and define some specific actions ; Timing adn momentum : maintaining a sense of urgency for a long time ; Control points : metrics that drive action on the right things ; Resource reality : your strategy is where you put your resources ; Don't sign up for the impossible ; Sponsors and enemies : reduce your personal risk
O = organization : are you leading the team you have or the team you need?. The right team : the fundamental ingredient for a highly effective team ; Organize for outcomes : create the ideal, blank-sheet org chart ; The people : how to attract the right people and eliminate the wrong people ; Building capacity : performance management and delegating for development ; Unstructured conversation : how to drive personal accountability and belief ; Stop having status meetings : go faster and reduce risk ; Virtual and remote teams : optimizing performance and results from afar ; Getting people to actually care : engagement and context
V = valor : facing the hardest stuff with courage an dpersistence. Mission impossible : dealing with obstacles, fear, and imposter syndrome ; Burn the ships at the beach : how to keep moving forward when no one wants to ; Too busy to scale : use ruthless priorities to enable growth ; Detail : teh momentum killer : manage outcomes instead ; Clarity and conflict : expose and master necessary conflict
don't avoid it ; Decision stall : accelerate effective decision making
Tracking and consequences : how to identify and recover from setbacks
E = everyone : you can lead a transformation from the top but you can't do a transformation from the top. Conservation : change how you communicate to make your strategy stick ; Decorate the change : "yes, we are really doing this" ; Top-down communications : why people do and don't listen ; Listen on purpose : finding the insights that make you brilliant ; Sharing information : communicating across organizational silos ; Power and trust : how to make people feel like superheroes.
