The wondrous and perilous properties of data and information in organizations
Pt. 1. DATA QUALITY. The (often hidden) costs of poor data and information
Assessing and improving data quality
Pt. 2. PUTTING DATA & INFORMATION TO WORK. Making better decisions
Bringing data and information to the marketplace: Content providers; Facilitators
Pt. 3. THE MANAGEMENT SYSTEM FOR DATA AND INFORMATION. Social issues in the management of data and information
Evolving the management system for data and information
The next one hundred days
Information technology's support for data and information
